FAQ

Since Teleconsultation is a new concept in India – here are our answers to the most Frequently Asked Questions (FAQ). Please message at 9818120579 if u still have any other questions.

  1. Will Teleconsultation with Dr. Rahul Chandhok solve my medical issue? Dr. Rahul Chandhok will give you the required medical opinion after diagnosis of your health issue. This will help you identify next steps which may include prescription or diagnostics tests or an advise.
  2. Will I get a valid prescription? Yes. You will either get a valid prescription or suggestion for diagnostics tests or an advice from the doctor.
  3. What if I had to upload few reports asked by the doctor? Reports requested would be reviewed by the doctor – free of charge.
  4. If I don’t understand the dosage or medicine name , can I consult the doctor again? You are entitled for a free clarification with your doctor.
  5. What if I don’t get any response from the doctor? You are assured to get a response from your doctor. In the unlikely case where you don’t get a response, we will refund the money, no questions asked!
  6. Do I get a refund in case of no consultation? If you don’t get a response from the doctor , you are entitled for a 100% refund. Just drop a message to 9818120579 and your refund will be processed.